Refund & Return Policy
Last updated: August 2026
Overview
We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
Returns
- Products may be returned within 7 days of delivery.
- The item must be unused, in its original packaging, and in the same condition you received it.
- Opened or partially consumed products are not eligible for returns unless they are defective.
- Perishable goods and personalised products cannot be returned.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with a photo of the damage at care@piyushnutri.com. We will arrange a replacement or full refund at no additional cost.
How to Initiate a Return
- Email us at care@piyushnutri.com with your order number and reason for return.
- Our team will respond within 2 business days with return instructions.
- Ship the product to the address provided. Keep the tracking receipt.
Contact
For any questions about returns, reach us at care@piyushnutri.com or call +91 1800-123-4567 (Mon–Sat, 9 AM–6 PM).